Employees are familiar with having to contact the IT department for computer support. The IT department provides this service for all the users who need access to the company’s computer systems. This might entail installing new software or hardware, repairing hardware that has become faulty, training employees in the use of new software, and troubleshooting problems with the system or with an individual’s computer.
Behind the Scenes
We create and maintain so many systems that go unseen. These services, however, are integral to the success of a business. Though they may not be appreciated when business is running smoothly, their importance is greatly recognized when something goes wrong.